Experiencing an Outage?
Access our automated outage reporting system by calling 1-866-862-8322 (1-866-TOAVECC).
DO NOT report power outages on Facebook or Twitter.
Restoration updates and other outage information will be posted as available on our Facebook page at MyEnergyAVECC
When a storm or other circumstance causes a power outage, immediate action is taken by Arkansas Valley Electric Cooperative to restore electric service as quickly and safely as possible.
Stay Happy, Healthy and Warm
- Coordinate with neighbors for care of the elderly and disabled living alone.
- Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
- Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
- Keep sanitary and personal hygiene supplies replenished. Pre-moistened cleansing towelettes are useful and help conserve water.
- Use plastic trash bags and ties for garbage.
- Put first-aid kits in your home and car.
- Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
- Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or wood stove will keep the heat in your home instead of up the chimney.
- Use flashlights and other battery-operated lighting instead of candles.
- Keep fire extinguishers fully charged.
- Fill your bathtub with water for bathroom use before the storm (if you have a well).
- Protect Your Appliances: Turn off or unplug large appliances that come on automatically and disconnect sensitive electronic equipment such as DVD & Blu-Ray players, computers, and TVs to avoid possible damage from lightning or a power surge.
- Leave a light fixture turned on in several rooms to let you know when electricity is restored.
- Play it Safe: Assume that any downed power line or anything the line touches is energized. Although they may be touching the ground, the line could become energized at any moment.
- Never attempt to move trees from power lines. Notify your Cooperative immediately of any downed lines and let them handle the situation.
- Check to see current weather conditions.