Payment Assistance
If you are experiencing financial hardship, we would like to offer opportunities to help you:
- Call our office before the “shut-off date” listed on your bill to arrange a Delayed Payment Agreement. We will defer the remainder of your bill to your following 3 months bills.
- Call our office before the “shut-off date” listed on your bill to request an extension. A quicker and easier option is to login to your account and request an extension online. Once logged in, click on the “Usage” tab and select “Arrangements”.
- Visit any of our offices to fill out a form for Sales Tax Exemption. Qualifying low income residential members with total household income of $12,000 or less or business members with tax-exempt status may be exempt from sales tax on the first 500 KWh used each month.
- Contact one of the following agencies for payment assistance –
Arkansas
- ARVAC Inc.: 479-229-4861
- Crawford, Sebastian Comm. Dev. Council Inc. (C-SCDC): 479-785-2303
- Community Outreach Service (COS) Paris: 479-963-3300
- Help Network Inc.: 501-967-7890
- Crawford County DHS: 479-474-7595
- Franklin County DHS: 479-667-2379
- Johnson County DHS: 479-754-2355
- Logan County DHS (Paris): 479-963-2783
- Logan County DHS (Booneville): 479-675-3091
- Madison County DHS: 479-738-2161
- Newton County DHS: 479-446-2237
- Pope County DHS: 479-968-5596
- Scott County DHS: 479-637-4141
- Sebastian County DHS: 479-646-6211
- Yell County DHS: 479-495-2723
Oklahoma
- Sequoyah County
Sequoyah County Human Services: 918-775-4463
Cherokee Nation of Oklahoma: 918-775-6834 - Leflore County
Oklahoma Dept. of Human Services: 918-649-2300 or 800-482-8988
Choctaw Nation of Oklahoma: 800-522-6170
Kibois Community Action Foundation Inc.: 918-647-3267
Salvation Army: 918-647-8780